Terms & Conditions

Please read these terms and conditions carefully before using MiloVoice services.

Last updated: December 2024

1 Acceptance of Terms

By accessing and using MiloVoice ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2 Service Description

MiloVoice is an AI-powered text-to-speech platform that converts written text into natural-sounding audio using artificial intelligence technology. Our service includes:

  • Multiple AI voice options with different languages and accents
  • High-quality audio generation and download capabilities
  • User dashboard for managing voice projects
  • API access for developers (premium plans)

3 User Accounts

To access certain features of our service, you must create an account. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

4 Acceptable Use Policy

You agree not to use MiloVoice for:

  • Creating content that is illegal, harmful, or violates any laws
  • Generating audio for harassment, spam, or malicious purposes
  • Impersonating others without consent
  • Creating deepfakes or misleading audio content
  • Violating intellectual property rights
  • Attempting to reverse engineer or hack our systems

5 Payment and Billing

For paid services:

  • All fees are in Indian Rupees (INR) unless otherwise stated
  • Subscription fees are billed in advance on a monthly or annual basis
  • You authorize us to charge your payment method for all fees
  • Refunds are subject to our refund policy
  • We reserve the right to change pricing with 30 days notice

6 Intellectual Property

You retain ownership of the text content you input into our service. However:

  • MiloVoice retains all rights to our AI technology and voice models
  • Generated audio files are licensed to you for your use
  • You may not redistribute or resell our voice models
  • Our trademarks and branding remain our property

7 Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. We comply with applicable data protection laws including the Information Technology Act, 2000 of India.

8 Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to our services. We may temporarily suspend service for maintenance, updates, or due to circumstances beyond our control. We will provide reasonable notice when possible.

9 Limitation of Liability

MiloVoice shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

10 Termination

Either party may terminate this agreement at any time:

  • You may cancel your account at any time through your dashboard
  • We may suspend or terminate accounts that violate these terms
  • Upon termination, your access to the service will cease
  • Certain provisions will survive termination

11 Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

12 Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service. Continued use of the service after changes constitutes acceptance of the new terms.

Questions About These Terms?

If you have any questions about these Terms and Conditions, please contact us:

Contact Person

Subhradip Roy

Founder & CEO

Email

support@milovoice.com

Phone

+91 97340 39294