How we collect, use, and protect your information
Last updated: September 19, 2025
At MiloVoice, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice generation services.
By using MiloVoice, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
To provide, maintain, and improve our AI voice generation services
To create and manage your account, process payments, and provide customer support
To analyze usage patterns and improve our services and user experience
To send important updates, notifications, and respond to your inquiries
To protect against fraud, ensure security, and comply with legal obligations
To train and improve our AI models (with your explicit consent for voice cloning)
MiloVoice does not sell, rent, or trade your personal information to third parties for their commercial purposes.
We may share your information only in the following limited circumstances:
With trusted third-party service providers who assist in operating our services (cloud hosting, payment processing, analytics)
When required by law, court order, or to protect our rights, property, or safety
In connection with a merger, acquisition, or sale of assets (with prior notice)
When you explicitly consent to sharing your information for specific purposes
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All data is encrypted in transit and at rest using industry-standard protocols
Strict access controls and authentication mechanisms protect your data
Regular security audits and monitoring to identify and address vulnerabilities
Request access to your personal information we hold
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal requirements)
Request a copy of your data in a portable format
Opt-out of marketing communications and certain data processing
File a complaint with relevant data protection authorities
To exercise your rights, please contact us at:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retained while your account is active and for 30 days after deletion
Generated audio files retained for 90 days unless saved to your account
System logs retained for 12 months for security and analytics purposes
If you have any questions about this Privacy Policy or our data practices, please contact us:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.